Privacy Policy

We At Cfuture.co.uk, we are committed to protecting your privacy and handling your personal data with the highest level of care. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Cfuture.co.uk is a UK-based provider of energy efficiency solutions, offering grant-funded home improvement services. We conduct our own surveys, installations, and insulation services to ensure high-quality workmanship and customer satisfaction. If you have any questions about this Privacy Policy, you can contact us at:

Company Name: Cfuture.co.uk
Email: info@cfuture.co.uk

2. What Information We Collect

We may collect the following types of personal information when you use our website or services:

Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
Technical Data: IP address, browser type, device information, and website usage statistics.
Cookies and Tracking Data: We use cookies to enhance user experience and analyze website traffic. You can manage or disable cookies in your browser settings.

3. How We Use Your Information

We use the personal data collected for the following purposes:

To provide and improve our energy efficiency services..
To conduct surveys, installations, and insulation work directly, ensuring high standards of service.
To process grant applications and determine eligibility for government-funded schemes.
To respond to inquiries, customer support requests, and communications.
To enhance website performance and user experience through analytics.
To comply with legal obligations and prevent fraudulent activities.

4. Legal Basis for Processing Data

We process personal data under the following legal bases:

Consent: When you provide explicit consent (e.g., subscribing to a newsletter or filling out a contact form).
Contractual Obligation: When processing is necessary to provide a requested service.
Legitimate Interest: When we use data to improve our services, provided it does not override your rights.
Legal Compliance: When required to comply with applicable laws and regulations.

5. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share data with:

Government bodies and grant administrators to process funding applications.
Regulatory authorities or law enforcement agencies when required by law.

Since we handle all surveys, installations, and insulation services ourselves, your data remains within our organization and is not shared with third-party contractors.

6. How We Store and Protect Your Data

We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your data is stored securely and only retained for as long as necessary for the purposes outlined in this policy.

7. Your Rights Under UK GDPR

Under data protection laws, you have the following rights:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Restrict Processing: Request limitations on how we process your data.
Right to Object: Object to the processing of your data for specific purposes.
Right to Data Portability: Request transfer of your data to another service provider.
Right to Withdraw Consent: Withdraw consent at any time for data processing based on consent.

To exercise any of these rights, please contact us at info@cfuture.co.uk.

8. Cookies and Tracking Technologies

We use cookies to improve website functionality, personalize content, and analyze traffic. You can modify cookie preferences through your browser settings. Disabling cookies may impact website functionality.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal data.

10. Updates to This Privacy Policy

We may update this policy periodically to reflect legal changes or service improvements. We encourage you to review this page regularly. Significant changes will be communicated through our website or direct communication.

If you have any questions about this Privacy Policy, please contact us at info@cfuture.co.uk.
Cfuture.co.uk – Committed to Your Privacy and Security.